Delivery Time

SILLEBLAA I/S typically prepares items for shipping within 1-3 business days, except during holidays and sales periods. During these times, handling may take up to 10 business days. For specific shipping times, please review the shipping options during the checkout process or in the table below. SILLEBLAA I/S is not liable for delays caused by our shipping partners.

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Shipping and Handling Costs

We offer shipping to most countries. Shipping costs are displayed at checkout once your delivery address is entered. Complete overview of prices can be found in the table below.  Please note that orders shipped outside the EU may incur customs fees upon arrival. These charges are not covered by SILLEBLAA I/S and are your responsibility. Kindly consult your local customs office for further details.​​

Return

You have a 14-day right to cancel your purchase from the day you receive the goods. Items must be returned in their original condition, unused and in their original packaging. You may try on items, but if SILLEBLAA I/S deems the item has been used, it cannot be returned. An item is considered used if it has been worn more than what is customary when trying on jewellery in a store.

Return shipping costs are your responsibility, and SILLEBLAA I/S does not cover them. Processing of return packages may take up to 14 business days. Items purchased online can be returned to the following address:

Sille Blaaberg Jensen
Fredensgade 3B, st. tv.
2200 Copenhagen
Denmark

Email: info@silleblaa.com
Phone: +45 52 79 52 53
CVR: 43820133​

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Refund

Refunds are usually processed within 5-10 business days after we receive and approve the returned item, but processing times may vary depending on your bank or card issuer. Refunds will be issued to your bank or card account. The refund will be credited to the same account used for the original purchase.

Registration of Personal Information

Information collected on silleblaa.com will not be transferred, sold, or disclosed to third parties. All personal data is accessible only to authorized employees of SILLEBLAA I/S.

For security purposes, we do not store any credit card information during electronic transactions. Financial details are securely transmitted to Stripe during payment processing. This occurs under maximum security protocols via encrypted SSL connections, in accordance with Stripe's regulations. Stripe manages the transaction, ensuring compliance with all applicable security standards.

During the purchase process, required delivery and contact details are collected. This data is used solely to fulfill your order. The information is transmitted and stored electronically, unencrypted, and retained for five years. While this information is generally unused, it may be utilized in police investigations; all fraudulent orders are reported to authorities.

In compliance with the Personal Data Act, you may request details about the personal information SILLEBLAA I/S has registered about you. Upon request, and based on any objections, we will delete your personal information to the extent desired.